Shippo Vs ShippingEasy: Definite Guide

After successfully setting up an online retail business, the next crucial task is to fulfill orders quickly and efficiently. Choosing a suitable shipping provider is essential, but it’s a decision that is often ignored.

Shipping providers can make or break your business, so selecting one that fits your needs and budget is crucial.

If you’re currently in the market for a shipping software platform, two popular options to consider are Shippo and ShippingEasy.

Both platforms offer great value for money and are feature-rich, but there are significant differences between the two. In this article, we’ll dive into an in-depth comparison between Shippo vs ShippingEasy.

I will help you analyze their features and compare each platform’s ease of use, customer support, pricing, integrations, and automation.

Main Differences Between Shippo vs ShippingEasy:

• Shippo uses a pay-as-you-go model where users pay for the number of labels, whereas ShippingEasy has monthly subscription plans based on the number of features and shipments.
• Shippo supports FedEx, UPS, DHL, and USPS, whereas ShippingEasy only supports FedEx, UPS, and USPS carriers.
• Shippo offers support via email and chat and doesn’t state the time of availability, whereas ShippingEasy offers extensive customer support with availability via phone, email, and live chat throughout the week.
• Shippo doesn’t offer any marketing features, whereas ShippingEasy offers customer marketing features such as email marketing and campaign management.
• Shippo doesn’t have any additional platform tools, whereas ShippingEasy offers additional platform tools, such as Amazon seller tools for Amazon FBA and Alexa for shipping.

Ease of Use:

• Both software platforms are relatively easy to use, but ShippingEasy has a slightly steeper learning curve.

Pricing:

• Shippo tends to be more affordable, but ShippingEasy offers more features and integrations than Shippo.

Customer Support:

• ShippingEasy offers more extensive customer support, including availability via phone, email, and live chat throughout the week.
• Shippo only offers support via email and chat, and they don’t state the time of availability.

Integrations:

• ShippingEasy integrates with a larger number of popular e-commerce platforms than Shippo.

Automation:

• ShippingEasy offers customer marketing features such as email marketing and campaign management.
• Shippo doesn’t offer any marketing features.

Shippo Overview:

• Shippo is a shipping software that connects you with multiple shipping carriers (USPS, DHL, FedEx, UPS) through one platform.
• It offers real-time tracking, shipping labels, discounted rates, and a user-friendly interface that lets you manage your shipping process from anywhere.
• The software streamlines fulfillment through an integrated dashboard, automatically updating you with tracking information on each dispatched order.
• Shippo has a unique pricing structure where you only pay for the labels you print, making it an attractive option for merchants selling seasonal products.
• Shippo supports multiple carriers, giving you the freedom to choose the one that best suits your needs.

Shippo Features:

• Label creation: Shippo is a highly user-friendly shipping platform, that allows you to create custom labels that feature your business logo, brand colors, and pricing.
• Discounted rates: Shippo offers some of the lowest shipping rates. The company has negotiated discounts with USPS, DHL, FedEx, UPS, and other international carriers.
• Shipment tracking: Shippo provides detailed shipment information, including the address, carrier information, events, and estimated time of arrival (ETA).
• Reporting and analytics: The software gives you access to valuable data that can help you track your shipping progress and improve your business efficiency.
• Shippo offers support for multiple carriers, which allows you to select the one that’s most suitable for your requirements.
• With Shippo, you can simplify the returns process by generating return shipping labels with minimal effort. You can also effortlessly track returns and process refunds.
• Shippo provides order management capabilities that aren’t confined to a single e-commerce platform. As a seller who operates across multiple channels, you can effortlessly oversee and fulfill orders from various platforms through Shippo’s platform.

Pros of Shippo:

• Shippo provides access to a broad range of carrier options, including USPS, DHL, FedEx, and UPS.
• Shippo’s pricing structure is adaptable and flexible.
• Shippo has a user-friendly interface that is easy to navigate.
• You can take advantage of discounted shipping rates when you use Shippo.
• Shippo has efficient multichannel management capabilities.
• Shippo offers several pre-built integrations.

Cons of Shippo:

• Some users have reported experiencing technical glitches while using Shippo.
• Shippo’s technical support could be improved.
• There is a limitation on peripheral hardware options while using Shippo.

Overview of ShippingEasy

The e-commerce shipping tool ShippingEasy is compatible with all significant carriers (including USPS, UPS, and FedEx) and marketplace platforms. It includes sophisticated capabilities including automated order fulfillment, product tracking, returns administration, email marketing, campaign administration, and sophisticated reporting.

The program establishes a connection with your online store and syncs orders automatically. Key e-commerce systems like Shopify, BigCommerce, eBay, and marketplaces like Amazon, Etsy, and Walmart are all integrated with the platform. Its automated shipping options, as well as add-ons like mailing lists and marketing automation, are available to small and medium-sized organizations.

It has extra features, such as Amazon seller tools and Amazon Alexa voice control compatibility, in contrast to other platforms.

For some users, using the platform may be confusing, but with the information and help offered, it’s simple to get the feel of it.

It does not offer pay-as-you-go pricing like Shippo, but its cost-effective pricing options are flexible and expandable. It’s a fantastic option for internet businesses of all sizes when you take into account its automation features.

ShippingEasy Features

Here are some features that distinguish ShippingEasy from other shipping software:

1. Multi-carrier shipping: With ShippingEasy, you have the flexibility to choose from a variety of carriers, including USPS, UPS, and FedEx.
2. Advanced reporting: ShippingEasy offers in-depth analytics on your e-commerce performance, enabling you to optimize your business with ease.
3. Discounted rates: ShippingEasy provides discounted UPS rates that can go up to 86% off Daily Rates, as well as significant discounts on USPS shipping and certain insurances.
4. Shipping workflow: ShippingEasy streamlines order management with automated shipping and integration with major shopping carts and marketplaces. You can filter and customize views of orders, upload CSVs, and sort, filter, and combine orders.
5. Tracking and Returns: ShippingEasy simplifies tracking and returns by consolidating tracking information for all your shipments in one place. You can easily create return labels and manage refunds. It also allows you to add tracking numbers to orders and print branded return labels.
6. Reporting: By having shipment, order, billing, and refund data in one place, you can assess the effectiveness of your business. You can create customized reports by filtering and sorting data.
7. Automation: With ShippingEasy’s fulfillment feature, you can automate your shipping process based on order status. It automatically populates values, sends outbound emails, and creates return labels. You can also purchase insurance and choose shipping carriers through the platform.
8. Marketing: ShippingEasy offers a comprehensive marketing suite, enabling merchants to manage unlimited email campaigns and create triggered campaigns based on order and shipping data. Creating drag-and-drop/HTML templates for newsletters, promotions, surveys, and more is also possible.

ShippingEasy Pros:

• Offers a wide range of features
• User-friendly interface that is easy to navigate
• Reliable customer support with helpful online resources
• Impressive marketing tools
• Comprehensive reporting and analytics
• Flexible and affordable pricing that can scale with your business
• Provides open API and EDI integration options

ShippingEasy Cons:

• May take some time to learn and fully utilize all features
• Occasional reported issues with lagging and glitches
• Integration with certain e-commerce platforms can be complex and overwhelming.

Shippo vs ShippingEasy: Detailed Comparison?

Comparing Shippo and ShippingEasy, these two e-commerce shipping platforms have features that make shipping easier, but they differ in several aspects. Here is a detailed comparison of Shippo versus ShippingEasy:

1. User-Friendliness

Shippo is known for its user-friendly interface, even for beginners with no shipping experience. Once you connect your store with the platform, you can easily access all its tools and features. Shippo also integrates smoothly with other e-commerce platforms.

On the other hand, ShippingEasy offers a wide range of features, which can be overwhelming for new users. Although it is not difficult to use, it has a learning curve, and its extensive automation tools and advanced analytics may pose a challenge for beginners.

Winner: Shippo. Its user-friendliness gives it an edge over ShippingEasy.

2. Pricing and Plans

Both platforms offer affordable pricing plans that scale with your business needs. Shippo offers a free plan with a pay-per-label fee and two paid plans, Professional and Premier, that support more users and offer additional features. ShippingEasy has six pricing plans, including a free trial for the Plus plan, which doesn’t charge per-label fees and is the most desirable for standard e-commerce businesses.

Winner: Shippo for its flexible pay-per-label model, especially for small-scale businesses.

3. Automation

Shippo offers automation features, including order tracking, shipping label creation, and notification, but they are not as comprehensive as ShippingEasy. ShippingEasy offers a wider range of automation tools, including returns management, to help businesses manage their entire shipping process.

Winner: ShippingEasy. Its comprehensive automation tools give it an edge over Shippo.

4. Integrations

Any e-commerce company needs integrations since they help to restructure procedures. With e-commerce platforms like Shopify, WooCommerce, and Magento, Shippo integrates effortlessly. You may easily combine Shippo with website platforms like GoDaddy, Squarespace, and Weebly. Shippo is also compatible with the markets on Amazon, Etsy, and eBay.

Although Shippo’s API enables you to integrate it with any other program, the procedure is quite technical and may call for the development team’s help. It provides comprehensive client libraries, detailed references to the API’s properties and features, and substantial API documentation.

QuickBooks, Xero, and NetSuite are just a few of the accounting and ERP programs that ShippingEasy works with. For e-commerce, inventories, marketplaces, and shopping carts like Shopify, WooCommerce, and Amazon, it offers a seamless and automated workflow.

Noteworthy is the EDI support provided by ShippingEasy, which guarantees that your customers can easily access delivery and tracking information. Also, you can combine ShippingEasy with all of your other products thanks to its open API.

Winner: Since ShippingEasy typically offers more integrations, it wins out in this comparison.

5. Customer Support

For users to get the most out of Software as a Service (SaaS) solutions, a high degree of customer support is necessary. The hours of availability for Shippo’s customer service are not made public. Nonetheless, all of its programs offer email and live chat customer assistance. Customers that subscribe to the premier package can contact a specialized customer service staff.

With the exception of the beginning package, ShippingEasy provides phone, email, and live chat customer assistance for all of its plans. From 8:00 AM to 6:00 AM CT, Monday through Friday, the support staff is available. Also, they check their emails throughout the weekend to see if anything critical has come up.

In addition to providing direct assistance, they also have a vast knowledge library with tools like checklists and how-to manuals.

Winner: ShippingEasy. In my opinion, ShippingEasy offers superior customer assistance and has more resources available.

6. The Composition of Features

The biggest difference between ShippingEasy and Shippo is in the feature composition. Real-time tracking, batch label printing, customs forms, multiple carrier accounts, and postal discounts are among Shippo’s fundamental features. Further capabilities like insurance, monitoring email notifications, and auto-fulfillment are also available with the software.

Order administration, shipping labels, postage buying & tracking, and automatic order importing are among the main features of ShippingEasy.

Moreover, it provides sophisticated product catalogs, customer marketing, and strong business analytics insights. You can manage your Amazon sales channel with the help of the extra Amazon Seller Tools and Alexa for Shipping, which is noteworthy.

Winner: ShippingEasy stands out for having more functionality, including business tools and extra integration.

Shippo vs ShippingEasy Alternatives

There are several alternatives to ShippingEasy that businesses can consider to streamline their shipping processes. Here are a few options:

1. ShipStation: ShipStation is a cloud-based shipping software that offers similar features to ShippingEasy, including label creation, tracking, and rate comparison across multiple carriers. ShipStation also offers advanced features such as inventory management and custom branding options. ShipStation offers a range of integrations with e-commerce platforms and order management systems, making it a good fit for businesses of all sizes.
2. Ordoro: Ordoro is a cloud-based shipping software that offers features such as label creation, tracking, and order management. Ordoro also offers advanced features such as inventory management and supplier management, making it a good fit for businesses that need to manage their entire supply chain. Ordoro offers a range of integrations with e-commerce platforms and order management systems, and pricing is based on a monthly subscription model.
3. Easyship: Easyship is a cloud-based shipping software that offers features such as label creation, tracking, and rate comparison across multiple carriers. Easyship also offers advanced features such as customs compliance and tax calculation. Easyship offers a range of integrations with e-commerce platforms and order management systems, and pricing is based on a pay-as-you-go model.
4. ShipBob: ShipBob is a cloud-based shipping software that offers features such as order fulfillment, inventory management, and shipping analytics. ShipBob is designed for e-commerce businesses and offers a range of integrations with popular platforms such as Shopify and WooCommerce.

Final Words

Although both Shippo and ShippingEasy are excellent shipping software options, most firms should choose ShippingEasy.

Compared to Shippo, it provides a wider range of functionality, greater customer service, and more integrations and business tools. To determine if ShippingEasy is appropriate for your company, I advise you to sign up for a free trial.